At 4023, we are committed to protecting the privacy and personal data of every member in the Philippines. This Privacy Policy explains what information we collect when you use the 4023 platform, how we use and store it, and the rights you have over your own data. By registering an account or continuing to use 4023, you confirm that you have read and understood this policy. If you have questions not answered here, the FAQ page is a good starting point.
This policy applies to all 4023 members and visitors in the Philippines. Last reviewed: January 2025.
When you register an account on 4023, we collect personal information that is necessary to verify your identity, process your transactions in Philippine pesos, and provide you with a safe and compliant betting and lottery experience. This includes your full legal name, date of birth, residential address in the Philippines, email address, and the payment details you provide when making deposits or requesting withdrawals. During your use of the platform, we also collect activity data such as your bet history, lottery entries, login timestamps, device type, browser information, and IP address — this technical data helps us maintain platform security, detect fraud, and ensure the integrity of all transactions. We may request copies of government-issued identity documents such as a Philippine National ID, passport, or driver's licence when completing identity verification, which is a standard requirement for all licensed betting and lottery platforms serving Filipino members. Any information you voluntarily provide when contacting our support team — including messages, feedback, or dispute details — is also retained as part of your account record. We collect only what is necessary for the purposes described in this policy and do not gather sensitive personal information beyond what is required to operate the platform lawfully and responsibly in the Philippines.
The personal data we hold about you is used primarily to operate and improve the 4023 platform — this includes processing your account registration, verifying your identity, facilitating deposits and withdrawals in PHP, crediting promotional bonuses, and maintaining accurate records of your sports betting and lottery activity. We use your contact details to send you essential account communications such as registration confirmations, transaction receipts, security alerts, and updates to this Privacy Policy or the Terms and Conditions. Your activity data helps us personalise your experience on the platform, surface relevant sports events or lottery draws, and make the Promotions page more relevant to your interests — you may opt out of personalised communications at any time through your account settings. We also use your data to carry out our responsible gaming obligations, which includes monitoring betting patterns for signs of problem gambling and applying the tools and interventions described on the Responsible Gaming page. Internal analytics and aggregated, anonymised data are used to improve platform performance, fix technical issues, and develop new features for Filipino members — this analysis never involves sharing identifiable personal data with third parties for their own commercial purposes. Where required by Philippine law or regulatory bodies, we use your information to fulfill our legal and compliance obligations, including anti-money laundering checks and age verification.
4023 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial use — your data belongs to you and is treated with the confidentiality it deserves. We do share limited personal information with trusted third-party service providers who assist us in operating the platform, including payment processors that handle your PHP deposits and withdrawals, identity verification services, and technical infrastructure providers who keep the platform running securely; all such providers are contractually bound to process your data only on our instructions and to appropriate data protection standards. In cases where Philippine law, a court order, or a regulatory or law enforcement authority requires disclosure of your account information, 4023 will comply fully and promptly with such requests — we will notify you of such disclosure where we are legally permitted to do so. If 4023 undergoes a corporate restructuring, acquisition, or transfer of operations, your personal data may be transferred as part of that process, and we will notify affected members in advance and ensure the receiving entity is bound by equivalent data protection obligations. Our platform may contain links to informational resources — please note that this Privacy Policy applies only to 4023 and we are not responsible for the privacy practices of any external sites. All data sharing arrangements are reviewed regularly to ensure they remain necessary, proportionate, and consistent with this policy.
Your personal data is stored on secure servers using industry-standard encryption and access controls, and 4023 implements technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. Access to member personal data within 4023 is restricted to staff and systems that require it to fulfill specific operational or compliance functions, and all personnel with access to member data are subject to confidentiality obligations. While we take data security seriously and invest continuously in our protective measures, no internet-based platform can guarantee absolute security — we therefore strongly encourage you to use a strong, unique password for your 4023 account and to notify us immediately if you suspect unauthorised access. We retain your personal data for as long as your account is active and for a reasonable period thereafter as required to fulfill our legal, regulatory, and dispute resolution obligations — when data is no longer required, it is securely deleted or anonymised. Transaction records in PHP, including deposits, withdrawals, and bet history, are retained for the periods required under applicable Philippine financial and gaming regulations. Your data is primarily stored and processed in servers serving the Philippines region, and any transfer outside this region is conducted with appropriate safeguards in place.
As a member of 4023 based in the Philippines, you have the right to request access to the personal data we hold about you at any time — we will provide a clear summary of your information within a reasonable timeframe upon receiving a verified request from you. You have the right to request correction of any personal data that is inaccurate or incomplete, and we encourage you to keep your account details up to date through the account management interface to ensure your information is always accurate. You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations — we will inform you of any data we are required to retain even after an account closure. You have the right to object to certain uses of your personal data, including direct marketing communications, and to withdraw any consent you have previously given for optional data processing activities without affecting your core use of the platform. If you have concerns about how 4023 handles your personal data that are not resolved through our support process, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please reach out through the contact details available on the FAQ page and we will respond promptly.
4023 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations — the most current version will always be published on this page with the date of the latest revision noted at the top. For changes that materially affect how we collect or use your personal data, we will make reasonable efforts to notify you through the platform interface or via the contact information associated with your account before the changes take effect. Continuing to use the 4023 platform after a Privacy Policy update constitutes your acceptance of the revised terms, so we encourage you to review this page periodically, especially after receiving a notification of an update. If you disagree with any changes to this policy, you may request account closure, and any eligible balance will be processed for withdrawal in PHP subject to standard identity verification. Questions about what has changed or how a specific provision applies to your situation can be directed to the support team through the FAQ page. This Privacy Policy is governed by and should be read in conjunction with our Terms and Conditions, which together form the complete agreement between you and 4023 regarding your use of the platform.
The most common questions about how 4023 handles your personal data in the Philippines.
4023 is built on trust — every Filipino member deserves to know exactly how their personal data is used. If you are ready to join, registration is quick and your information is protected from day one. Already a member? Log in to review your account details or visit the FAQ for any questions about your privacy rights on 4023.